Contact

How Can We Help Today?

My Garage Oasis is owned and operated by Parreira Ventures. Our team is ready to help with orders, product questions, or garage project planning.

We typically respond within 24 hours on business days
Reach Us

Choose Your Preferred Channel

Email
support@mygarageoasis.com
Within 24 hours
Phone
209-703-2520
Monday to Friday, 9 AM - 5 PM PST
Common Questions

Frequently Asked Questions

How long does shipping take?

We offer Free shipping on orders over $100 in the lower 48 Within the Continental U.S. (Excludes AK/HI). Orders are processed within 1 to 3 business days, with transit times of 5 to 8 business days after that.

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your garage door.

What is your return policy?

We offer 30-Day Returns on eligible items. If something does not meet your expectations, please reach out to our team and we will walk you through the return process per our Return Policy.

Can I exchange an item for a different size or model?

Contact us with your order number and the item you would like instead, and we will get it sorted for you.

How do I choose the right roof storage rack for my garage?

Start by measuring your garage ceiling height and the distance between joists. Each rack listing includes weight capacity and dimensions so you can match it to your space and storage needs.

Are the garage floor mats compatible with different garage sizes?

Our floor mats come in various sizes and can be trimmed to fit custom layouts. Check each product listing for exact dimensions and coverage area to find the best match for your garage floor.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Select a topic...
Order Status or Tracking
Returns or Exchanges
Storage Rack or Wall Unit Question
Garage Flooring Question
General Product Inquiry
Availability

Business Hours

Monday to Friday 9:00 AM - 5:00 PM PST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Fast Response Times

We aim to answer every inquiry within 24 hours on business days so your project stays on track.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

30-Day Returns

Not the right fit for your garage? Our 30-Day Returns policy keeps your purchase backed by our Return Policy.

Continental U.S. Shipping

Free shipping on orders over $100 in the lower 48 Within the Continental U.S. (Excludes AK/HI) with no order minimum required.